Privacy Policy
Effective Date: July 27, 2026
Climb Within ("Climb Within," "we," "us," or "our") is operated by Drafthouse LLC, 1209 Mountain Road Pl NE, Ste N, Albuquerque, NM 87110, United States. This Privacy Policy explains how we collect, use, and protect your information when you visit climbwithin.com, subscribe to our content, or interact with our SMS and email programs.
By using our website or signing up for our messages, you agree to the practices described in this policy.
1. Information We Collect
We collect information you provide directly to us, including:
- Contact information - name, email address, and mobile phone number when you sign up for our newsletter or SMS program
- Payment information - if you purchase a paid product or subscription, payment details are collected and processed by our payment processor (Stripe); we do not store your full card details ourselves
- Communication preferences - your consent choices and message opt-ins/opt-outs
- Usage data - standard technical information such as IP address, browser type, and pages visited, collected automatically through cookies or similar technologies
2. How We Use Your Information
We use the information we collect to:
- Send motivational affirmation messages and content via SMS and/or email
- Process payments for any paid products or subscriptions
- Respond to your inquiries and provide customer support
- Improve our website and offerings
- Comply with legal obligations
3. SMS/Text Messaging Program
If you opt in to receive text messages from Climb Within:
- No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Sharing of mobile opt-in data and consent is not permitted with any third party, except as necessary to provide the messaging service itself (e.g., our SMS delivery platform and telecom carriers).
- Message frequency may vary. Message and data rates may apply.
- You may opt out at any time by replying STOP to any message. Reply HELP for assistance.
- Consent to receive SMS messages is not a condition of purchasing any goods or services.
4. How We Share Information
We do not sell your personal information. We may share information with:
- Service providers who perform functions on our behalf, such as our email service provider, SMS/text messaging platform, and payment processor (Stripe) - solely to deliver the services you've requested
- Legal authorities, if required to comply with applicable law, regulation, or legal process
- A successor entity, in the event of a merger, acquisition, or sale of business assets
Mobile/SMS opt-in data specifically is never shared with third parties for their own marketing purposes, as noted in Section 3.
5. Cookies and Tracking
Our website may use cookies and similar technologies to understand how visitors use our site and to improve your experience. You can control cookies through your browser settings.
6. Data Retention
We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights and Choices
You may:
- Unsubscribe from emails at any time using the link in any email
- Opt out of SMS messages at any time by replying STOP
- Request access to, correction of, or deletion of your personal information by contacting us at the email below
8. Children's Privacy
Our services are not directed to individuals under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.
9. Security
We take reasonable measures to protect your information, but no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:
Drafthouse LLC (dba Climb Within)
1209 Mountain Road Pl NE, Ste N
Albuquerque, NM 87110, United States
Email: hello@climbwithin.com - confirm/replace with your actual support email